{"id":1350636,"date":"2022-01-11T17:19:56","date_gmt":"2022-01-11T16:19:56","guid":{"rendered":"https:\/\/applia.acrowd.se\/?post_type=post&#038;p=1350636"},"modified":"2024-04-10T07:24:29","modified_gmt":"2024-04-10T07:24:29","slug":"arn-spricka-i-tvattmaskin-ersattning-for-leveransskada","status":"publish","type":"post","link":"https:\/\/www.applia-sverige.se\/en\/arn-spricka-i-tvattmaskin-ersattning-for-leveransskada\/","title":{"rendered":"ARN: Crack in washing machine \u2013 compensation for delivery damage?"},"content":{"rendered":"<h4><strong>The customer purchased a washing machine online and it was delivered in December 2020. Upon receipt, there was no visible damage to the packaging. After extensive renovation, the product was not installed until April 2021, when the plumber discovered a crack on the top of the washing machine.<\/strong><\/h4>\n<p>After discovering the crack, the customer complained about the washing machine and demanded a price reduction including installation costs totaling SEK 2,584.<\/p>\n<p>The seller stated that the customer only complained about the defect 4 months after receipt, which should be the customer&#039;s fault regarding when and how the damage occurred. Furthermore, the claim for compensation for the installation is questioned.<\/p>\n<p>Based on the documents in the case, ARN concluded that the nature of the error and the other circumstances do not indicate that it was an original error. ARN rejected the customer&#039;s claim.<\/p>","protected":false},"excerpt":{"rendered":"<p>Kunden k\u00f6pte en tv\u00e4ttmaskin p\u00e5 Internet som levererades i december 2020. Vid mottagande fanns inga synliga skador p\u00e5 emballaget. Efter omfattande renovering installerades produkten f\u00f6rst i april 2021 och d\u00e5 uppt\u00e4ckte VVS-mont\u00f6ren en spricka p\u00e5 ovansidan av tv\u00e4ttmaskinen. Efter uppt\u00e4ckten av sprickan reklamerade kunden tv\u00e4ttmaskinen och kr\u00e4vde prisavdrag inklusive kostnader f\u00f6r installation med sammanlagt 2 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1350838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1350636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referat-arn"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1350636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/comments?post=1350636"}],"version-history":[{"count":1,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1350636\/revisions"}],"predecessor-version":[{"id":1541051,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1350636\/revisions\/1541051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media\/1350838"}],"wp:attachment":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media?parent=1350636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/categories?post=1350636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/tags?post=1350636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}