{"id":1382459,"date":"2022-05-17T16:39:29","date_gmt":"2022-05-17T14:39:29","guid":{"rendered":"https:\/\/applia.acrowd.se\/?post_type=post&#038;p=1382459"},"modified":"2024-04-10T07:54:27","modified_gmt":"2024-04-10T07:54:27","slug":"arn-samma-fel-efter-reklamationstid-omleverans-havning-eller-avhjalpande","status":"publish","type":"post","link":"https:\/\/www.applia-sverige.se\/en\/arn-samma-fel-efter-reklamationstid-omleverans-havning-eller-avhjalpande\/","title":{"rendered":"ARN: Same error after the complaint period \u2013 redelivery\/cancellation or remediation"},"content":{"rendered":"<h4>The customer purchased a wine cooler in December 2017. In 2020, a fan was repaired free of charge. In January 2021, the same fan broke again and the seller refused to replace or repair it. The customer has been offered a free fan by the manufacturer for repair at their own expense.<\/h4>\n<p>&nbsp;<\/p>\n<p>The customer requests redelivery or cancellation or remedial action.<\/p>\n<p>The seller has denied the complaint on the basis that the 3-year complaint period has expired.<\/p>\n<p>ARN notes that based on the documents in the case and preparatory work for consumer legislation, a consumer can complain about an identical defect if the defect occurs within a complaint period from a previous repair.<\/p>\n<p>ARN approves the customer&#039;s request regarding the rectification of errors as it concerns an identical error in this case.<\/p>","protected":false},"excerpt":{"rendered":"<p>The customer purchased a wine cooler in December 2017. In 2020, a fan was repaired free of charge. In January 2021, the same fan broke again and the seller refused to replace or repair it. The customer has been offered a free fan by the manufacturer for repair at their own expense.<\/p>","protected":false},"author":1,"featured_media":1350838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1382459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referat-arn"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/comments?post=1382459"}],"version-history":[{"count":1,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382459\/revisions"}],"predecessor-version":[{"id":1541150,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382459\/revisions\/1541150"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media\/1350838"}],"wp:attachment":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media?parent=1382459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/categories?post=1382459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/tags?post=1382459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}