{"id":1382465,"date":"2022-05-17T16:44:22","date_gmt":"2022-05-17T14:44:22","guid":{"rendered":"https:\/\/applia.acrowd.se\/?post_type=post&#038;p=1382465"},"modified":"2024-04-10T07:54:19","modified_gmt":"2024-04-10T07:54:19","slug":"arn-avsaknad-av-servicerapport-omleverans","status":"publish","type":"post","link":"https:\/\/www.applia-sverige.se\/en\/arn-avsaknad-av-servicerapport-omleverans\/","title":{"rendered":"ARN: Lack of service report \u2013 re-delivery"},"content":{"rendered":"<h4>The customer purchased a washing machine in September 2019. During the first wash, the machine rattled and a technician was booked in. The technician stated during the visit that the noise would disappear over time and that it could be used as normal.<\/h4>\n<p>&nbsp;<\/p>\n<p>Technicians have subsequently visited the customer in November 2019, December 2019 and May 2020. During the visit in May, the technician claimed that the problem was a handling error without demonstrating how. The customer is demanding a redelivery.<\/p>\n<p>The manufacturer has alleged operating errors when a technician during a visit in May 2020 found that there was a foreign object behind the drum, probably a bra underwire, which is not covered by warranty or right of complaint, and the company offered the customer a repair for a cost.<\/p>\n<p>ARN notes from the documents in the case that the manufacturer has not documented its claims with any form of evidence or service report.<\/p>\n<p>ARN approves the customer&#039;s request for redelivery.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>The customer purchased a washing machine in September 2019. During the first wash, the machine rattled and a technician was booked in. The technician stated during the visit that the noise would disappear over time and that it could be used as normal.<\/p>","protected":false},"author":1,"featured_media":1350838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1382465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referat-arn"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382465","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/comments?post=1382465"}],"version-history":[{"count":1,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382465\/revisions"}],"predecessor-version":[{"id":1541149,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/posts\/1382465\/revisions\/1541149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media\/1350838"}],"wp:attachment":[{"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/media?parent=1382465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/categories?post=1382465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.applia-sverige.se\/en\/wp-json\/wp\/v2\/tags?post=1382465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}