<\/p>\n
Technicians have subsequently visited the customer in November 2019, December 2019 and May 2020. During the visit in May, the technician claimed that the problem was a handling error without demonstrating how. The customer is demanding a redelivery.<\/p>\n
The manufacturer has alleged operating errors when a technician during a visit in May 2020 found that there was a foreign object behind the drum, probably a bra underwire, which is not covered by warranty or right of complaint, and the company offered the customer a repair for a cost.<\/p>\n
ARN notes from the documents in the case that the manufacturer has not documented its claims with any form of evidence or service report.<\/p>\n
ARN approves the customer's request for redelivery.<\/p>\n
<\/p>","protected":false},"excerpt":{"rendered":"
The customer purchased a washing machine in September 2019. During the first wash, the machine rattled and a technician was booked in. The technician stated during the visit that the noise would disappear over time and that it could be used as normal.<\/p>","protected":false},"author":1,"featured_media":1350838,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-1382465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-referat-arn"],"acf":[],"yoast_head":"\n