News
Blue and yellow – a highly relevant color
The colors yellow and blue are very popular these days. In this week's APPLiAnytt, we have looked at what the colors mean for human well-being and how well they are reflected in interior design and products in our industry.
Extend shelf life & reduce food waste
The Swedish National Food Administration is working, among other things, to try to reduce food waste and in a new report highlights the importance of setting the temperature in the refrigerator at four degrees. One way to reduce food waste is to extend the shelf life, and then a refrigerator with a so-called "Zero Zone Drawer" is a very wise investment.
Product news: A quartet of big and small news
Four companies are now launching a number of new products, Electrolux, Bertazzoni, De'Longhi and Wilfa. Here is a summary of what is being launched right now.
Influencers and podcasts as marketing
The range of marketing opportunities for niche audiences has exploded in recent years. We're taking a deep dive into influencers and podcasts to see if this could be for us.
Slow April for the industry
It is becoming very clear that the industry development will not be able to reach the previous year's record figures this year. However, compared to 2020, the figures up to April still look positive.
Podcast tips
New episodes of Market Headlines air on Fridays, providing a lighthearted summary of the week's most important retail events, with an emphasis on consumer discretionary. The podcast covers both big and small market events.
Reduced construction pace in the first quarter of 2022
This week, Statistics Sweden presented the number of housing starts in Sweden during the first quarter. The report shows that new production of a total of approximately 14,100 new residential apartments began during the first quarter of 2022.
Keep it cool this summer
We all remember the heat wave of 2018. According to SMHI, it was the warmest summer ever recorded in Sweden. Fans quickly ran out of stock in stores and with a new summer approaching, it's high time to prepare your home now. APPLiAnytt has therefore listed some of the year's coolest products on the fan market!
Hello Marcus Isgren, chairman and head of ARN, can you tell us about your business?
The Swedish Consumer Complaints Board (ARN) decides cases where consumers are in dispute with companies. APPLiAnytt had a chat with Marcus Isgren, chairman and head of ARN, about how a case is raised, what the statistics look like for cases in the electronics industry and memorable cases.
APPLiA and ARN
Within our industry segment, approximately 8,000,000 household appliances are sold annually. ARN examines cases where consumers complain during the 3-year complaint period (in accordance with the KKL) but also cases where the consumer has received an extended warranty. In itself, this means that approximately 25,000,000 - 30,000,000 products each year could become an ARN case.
Registered with ARN? Consider the following!
ARN is a committee consisting of 5 people. The judge who presides over the hearing has at least appellate court expertise. The rest of the committee consists of 2 business representatives and 2 consumer representatives. 2-4 of these people are often lawyers, but must also have expertise in their product area. APPLiA's representatives in ARN are Kent Oderud and Matts Spångberg.
ARN: Pour not repaired immediately – replacement purchase/damages/cancellation
The customer purchased an induction hob in October 2020. In December 2020, it broke and the customer contacted the seller that same day, who directed the customer to submit a written complaint by email. The customer received no information about the loan product and, as the family has severe food allergies, he purchased a new hob from another seller that same day.
